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Mulberry
Client Overview
Mulberry is a well-known British luxury brand with its headquarters located in Chilcompton near Bath. The company operates high-value manufacturing facilities including The Rookery in Chilcompton and The Willows in Bridgwater, both of which play a vital role in production.
These facilities require carefully controlled environments where reliable heating, cooling and hot water systems are essential to maintaining consistent manufacturing conditions.
The Partnership
Grey Man has supported Mulberry since 2017, delivering planned preventative maintenance and reactive engineering support across both manufacturing locations.
Our partnership is built on reliability, responsiveness and a detailed understanding of the operational pressures within a live production environment where maintaining building services is critical to avoiding manufacturing disruption.
The Challenge
Maintaining continuous manufacturing operations requires dependable building services and rapid engineering response where issues occur.
Key challenges included:
• Maintaining consistent temperature control across production areas
• Ensuring reliable hot water systems to meet health and safety requirements
• Supporting critical HVAC systems serving manufacturing environments
• Minimising downtime and preventing disruption to manufacturing output
• Providing rapid engineering response across multiple operational sites
Our Solution
Grey Man delivers a fully managed maintenance programme tailored specifically to the needs of Mulberry’s manufacturing environments.
Our services include:
• Planned preventative maintenance across heating, cooling and mechanical systems
• Commercial gas boiler maintenance
• Air conditioning and DX system maintenance
• Air handling unit servicing including high-level air sock systems
• Air source heat pump servicing
• Maintenance of gas-fired and electric hot water systems
• Pipework and associated ancillary equipment maintenance
• Water heater servicing and system upkeep
Through structured maintenance planning and proactive engineering support, Grey Man helps ensure building systems remain reliable and operational across both manufacturing sites.
24-Hour Emergency Support
Grey Man provides 24-hour call-out support for critical system failures including loss of heating, cooling or hot water.
Our engineers are available to respond quickly, with a four-hour emergency response target to ensure issues are addressed rapidly and operational disruption is minimised.
Works Carried Out
• Commercial gas boiler maintenance
• Air conditioning maintenance
• Air handling units with DX coil systems
• Air source heat pump and factory air sock systems
• Pipework and associated ancillary equipment maintenance
• Water heater maintenance
Why Grey Man
Grey Man combines technical engineering expertise with a responsive service model designed for high-dependency environments.
Our experienced engineering team ensures critical building systems remain operational, helping to support uninterrupted manufacturing activity across Mulberry’s facilities.
WHY CHOOSE US
Trusted by Hundreds—
Built on Results
We’re not just electricians—we’re trusted professionals committed to delivering quality workmanship, clear communication, and dependable results. With a reputation built on safety and satisfaction, here’s why homeowners and businesses continue to choose us for their electrical needs.
Years of Industry Experience
Over a decade of trusted service in residential, commercial, and emergency electrical work.
Projects Completed
Hundreds of successful installations, repairs, and upgrades backed by satisfied clients.
Licensed & Insured
Fully certified professionals committed to safety, compliance, and expert results.
TESTIMONIALS
What Our Client Say?
From small fixes to large-scale projects, we deliver expert electrical work with a focus on safety, efficiency, and long-term reliability. Explore some of our most in-demand services:
“The team at Electrical was prompt, professional, and incredibly thorough. They explained everything clearly and got the job done faster than I expected. Highly recommend them!”
John D.
Atlanta, GA
“From consultation to completion, everything was smooth and stress-free. Their crew was respectful, clean, and clearly knew what they were doing. I’ll be using them again for future projects.”
Sarah M.
Charlotte, NC
“We had an emergency power issue late at night, and Electrical responded immediately. They fixed the problem quickly and safely. Excellent service from start to finish.”
Jason R.
Birmingham, AL
FAQs
Need Answers? We've Got You Covered
Yes! We provide free, no-obligation estimates for all electrical projects. Just reach out and we’ll schedule a convenient time to assess your needs.
We offer services across a wide range of locations. Reach out to see if we can help in your area.
We work on residential homes, commercial spaces, retail stores, offices, and more. No job is too small or too large.
Yes—we offer 24/7 emergency electrical repairs for situations that require immediate attention, including outages, sparks, and safety concerns.
We aim to schedule service within 24–48 hours. Emergency calls are handled immediately.
Yes, we install energy-saving lights and smart home systems for better efficiency and control.
CONTACT US
Let’s Power Up Your Project
Have a project in mind? Need fast, reliable electrical help? Our team is ready to assist with expert guidance and prompt service—no matter the job size. Get in touch today and we’ll get back to you as soon as possible.
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TESTIMONIALS
What Our Clients Say
Feedback from our clients reflects our commitment to reliable facilities management, clear communication and taking full responsibility for building performance and compliance.
FAQs
Facilities Management – Common Questions
We offer both, with a strong focus on turnkey facilities management where we manage all hard services and compliance under one solution.
Our mechanical, electrical and plumbing services form the core of our offering, supported by fully managed specialist systems where required.
Yes. Compliance management is a core part of our service, including testing, inspections, reporting and lifecycle planning.
Yes. We specialise in working safely and discreetly in operational environments.
Care and medical, education, and commercial office environments.
Yes. Contracted customers benefit from 24/7 support for urgent issues, ensuring rapid response and minimal disruption.
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Let Us Take Care of Your Building
If you need a facilities management partner who can manage compliance, maintain critical systems and handle problems before they escalate, our team is ready to help.