ADDRESS: Unit 8a, Eastpark Trading Estate, Whitehall, Bristol BS5 7DR

Brunelcare

Client Overview

Brunelcare is a leading provider of care and housing services, managing a diverse portfolio of over 500 commercial buildings and domestic properties, many of which are home to vulnerable occupants.

The Challenge

The buildings we support are operational, regulated and often sensitive environments. Our case studies show how we deliver planned maintenance, reactive engineering works and compliance management with minimal disruption.

Contracted clients benefit from 24/7 support where required, ensuring urgent issues are managed quickly and professionally.

When challenges arise, Grey Man takes ownership and delivers structured, dependable solutions.

Key challenges included: 

  • Managing a mixed-use portfolio at scale
  • Ensuring full regulatory compliance, particularly water hygiene and HVAC systems
  • Delivering responsive maintenance services with minimal disruption
  • Supporting vulnerable residents, requiring a sensitive and considerate approach
  • Coordinating complex scheduling and access requirements

Our Solution

Since 2016, Grey Man has delivered a fully integrated planned preventative maintenance (PPM) and reactive servicing solution tailored to Brunelcare’s operational needs.

Our services include:

  • Planned preventative maintenance across plumbing, heating, mechanical, and HVAC systems
  • Water quality monitoring and compliance management
  • Rapid-response reactive maintenance
  • Asset tracking and maintenance scheduling aligned with portfolio demands

We work in close partnership with Brunelcare, adopting an open, transparent, and collaborative approach. Our account management model ensures continuous communication, proactive planning, and alignment with their evolving needs.


With a deep understanding of the sensitivities involved in working within occupied environments — particularly those housing vulnerable residents — we carefully plan and deliver works to minimise disruption and maintain a safe, comfortable environment.

A Collaborative Partnership

At the core of our relationship is a commitment to collaboration. We go beyond traditional contract delivery, working as an extension of Brunelcare’s team.

Through ongoing communication, shared planning, and a solution-focused mindset, we ensure Brunelcare remains fully supported, informed, and confident that their facilities are in safe hands.

WHY CHOOSE US

Trusted by Hundreds—

Built on Results

We’re not just electricians—we’re trusted professionals committed to delivering quality workmanship, clear communication, and dependable results. With a reputation built on safety and satisfaction, here’s why homeowners and businesses continue to choose us for their electrical needs.

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Years of Industry Experience

Over a decade of trusted service in residential, commercial, and emergency electrical work.

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Projects Completed

Hundreds of successful installations, repairs, and upgrades backed by satisfied clients.

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Licensed & Insured

Fully certified professionals committed to safety, compliance, and expert results.

TESTIMONIALS

What Our Client Say?

From small fixes to large-scale projects, we deliver expert electrical work with a focus on safety, efficiency, and long-term reliability. Explore some of our most in-demand services:

FAQs

Need Answers? We've Got You Covered

Do you offer free estimates?

Yes! We provide free, no-obligation estimates for all electrical projects. Just reach out and we’ll schedule a convenient time to assess your needs.

What areas do you serve?

We offer services across a wide range of locations. Reach out to see if we can help in your area.

What types of properties do you service?

We work on residential homes, commercial spaces, retail stores, offices, and more. No job is too small or too large.

Do you offer free estimates?

Yes—we offer 24/7 emergency electrical repairs for situations that require immediate attention, including outages, sparks, and safety concerns.

How soon can you come out?

We aim to schedule service within 24–48 hours. Emergency calls are handled immediately.

Do you install smart or efficient systems?

Yes, we install energy-saving lights and smart home systems for better efficiency and control.

CONTACT US

Let’s Power Up Your Project

Have a project in mind? Need fast, reliable electrical help? Our team is ready to assist with expert guidance and prompt service—no matter the job size. Get in touch today and we’ll get back to you as soon as possible.

Call Us Now!Get Estimate

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Testimonial from Brunelcare

"Having an effective heating, hot water and ventilation system is essential across our care and 

housing stock. The safety of our customers is also a top priority for us. Brunelcare is very pleased to 

be working with Greyman to provide safe, comfortable homes and great service to our customers." 

Stacey Mcdonald - Compliance Manager 

TESTIMONIALS

What Our Clients Say

Feedback from our clients reflects our commitment to reliable facilities management, clear communication and taking full responsibility for building performance and compliance.

FAQs

Facilities Management – Common Questions

Do you provide full facilities management or individual services?

We offer both, with a strong focus on turnkey facilities management where we manage all hard services and compliance under one solution.

Which services do you deliver directly?

Our mechanical, electrical and plumbing services form the core of our offering, supported by fully managed specialist systems where required.

Do you manage compliance and certification?

Yes. Compliance management is a core part of our service, including testing, inspections, reporting and lifecycle planning.

Do you work in live, occupied buildings?

Yes. We specialise in working safely and discreetly in operational environments.

Which sectors do you support?

Care and medical, education, and commercial office environments.

Do you provide 24/7 support?

Yes. Contracted customers benefit from 24/7 support for urgent issues, ensuring rapid response and minimal disruption.

CONTACT US

Let Us Take Care of Your Building

If you need a facilities management partner who can manage compliance, maintain critical systems and handle problems before they escalate, our team is ready to help.

Request a Consultation